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FAQ for Prospective Students

What computer resources will be available to me as a student?

Southern Wesleyan University provides multiple computer labs. There are also computers available for student use on the first and second floors of Rickman Library. Lab computers are running Windows 10 and have Microsoft Office 2016. All computers are connected to the campus network and Internet browsing is available at all locations. Labs are closed to students during scheduled computer classes. First and Second floor library computers are available for use during normal library hours. Rickman Library also has a 24/7 lab with a multifunction printer for all your late night computing/printing needs. Also mobile printing service (PaperCut) is provided to students to allow wireless printing from student owned systems. Software installation on university owned computers is limited to information technology employees or representatives. Unauthorized software installation including downloading and/or copying will result in disciplinary action.

Will I have access to the Internet and the campus network?

The university provides each resident student a connection to the campus network. Therefore, we have established a recommended computer specifications list. However, we cannot guarantee that all computers will be successfully connected to the campus network. A 10/100 Ethernet card or wireless card is required. Resident students in Childs Hall will only have wireless access. We strongly recommend recording the serial number, model number and description of all electronic equipment before bringing to campus. The information technology department periodically monitors student’s Internet and campus network activity both in the labs and the resident facilities. Inappropriate use of these resources, as defined in the acceptable use policies, will result in loss of lab privileges, disconnection from the campus network and disciplinary action.


What technology-related fees will I pay?

There are basically two technology fees that students are subject to pay.

Student Resource Fee – The student resource fee is assessed to online students at a rate of $400 per semester. The fee for fall and spring on-campus students is $1000 per semester. Payment of the fee permits enrolled students to freely use technology resources such as software, computer labs, general use computers in the resident halls and library, network resources, on-line library databases, portfolios to present academic and experiential work, and other campus technology services and supplies without incurring per use charges. The fee also covers I.T. Helpdesk support by online incident submission or telephone call. It also helps with the establishment of a Chalk and Wire account, which is a web-based system that provides a place for students to create electronic portfolios – a benefit available in many universities. The portfolios will enable them to present their academic and experiential work in a portable format they can carry with them after graduation.

Technology Repair Fee - An optional $50 one-time fee is available as needed to cover the cost of computer repairs. Services included in the cost of the repair fee are: installation of anti-virus, network configuration, *hard drive or RAM replacement/installation, re-installation of the operating system if deemed necessary, and virus removal. We are not responsible for damage to other components unless damage is the result of a technician’s error. Payment of this one-time fee covers a student for the duration of his or her continuous full-time enrollment. Students can pay this fee at the time repair services are needed.

*The purchase of any hardware replacement/upgrades will be the responsibility of the student.