IT Information for Students
The Information Technology (IT) department is an essential resource for students navigating the digital landscape of modern education. With services ranging from hardware support to software assistance, IT provides a comprehensive suite of solutions to ensure that students can focus on their studies without worrying about technical issues. Need help setting up your device? IT is there to guide you through the process. Encountering a software problem? They can troubleshoot and provide solutions. And if your device needs repairs, IT has got you covered. Additionally, if you find yourself without a working laptop, temporary loaner laptops are available to ensure you stay connected to your coursework. Our department is dedicated to providing the resources students need to succeed in their academic pursuits.
Contact Us
864-644-5050
Support Hours
Mon – Fri: 8:00 AM – 4:30 PM
Computer System Recommendations
| Specs | Windows PC | Mac |
|---|---|---|
| Operating System | Minimum: Windows 11 Recommended: Windows 11 |
Minimum: Mac OS 12 Recommended: Latest Mac OS |
| Processor | Minimum: Intel Core i5 | AMD Ryzen 5 (or equivalent) Recommended: Intel Core i7 | AMD Ryzen 7 (or equivalent) |
Minimum: Apple M1 Recommended: Apple M2 or higher |
| Memory/RAM | Minimum: 8GB or higher | Minimum: 8GB or higher |
| Storage | Minimum: 250GB HD/SSD Recommended: 500GB or higher SSD |
Minimum: 250GB HD/SSD Recommended: 500GB or higher SSD |
| Graphics Card | Intel UHD Graphics (equivalent or higher) Intel Iris Xe Graphics (equivalent or higher) AMD Radeon |
Apple M1 Apple M2 or higher |
| Warranty (recommended) | 4 year parts and labor | 3 year parts and labor (AppleCare) |
| Insurance (recommended) Check your homeowner policy to see if coverage is available |
Comprehensive coverage against theft, fire, liquid spills and general damage | Comprehensive coverage against theft, fire, liquid spills and general damage |
| Productivity Software | Microsoft Office 365: This application can be downloaded free through your SWU email account. | Microsoft Office 365: This application can be downloaded free through your SWU email account. |
| Virus/Malware Protection Software | There are several free antivirus apps that are suitable for use. Recommended: Windows Defender / Malwarebytes |
There are several free antivirus apps that are suitable for use. Recommended: Malwarebytes |
| Recommended Accessories | USB Storage Device: Flash/thumb drive or external hard drive | USB Storage Device: Flash/thumb drive or external hard drive |
Other Recommendations
- The IT Department no longer supports Windows 7 and below or MAC OS 11 (Big Sur).
- Students can use and download Microsoft Office 365 applications through the school-issued email account. This includes commonly used productivity tools such as Word, Excel, and Powerpoint. Students also qualify for discounts on Dell equipment. Click to view the Dell discounts site.
- The IT department recommends that students purchase some type of external backup media. This will assist in data backup and transfer of files. Options include but are not limited to a USB flash drive or external hard drive. Cloud storage should be utilized.
Computer Labs
There are multiple computer labs on campus used for classroom instruction and general student use. Each of the computers in the labs operate on Windows 11 and have Microsoft Office 365. During scheduled class times, students other than those receiving instruction are not permitted access to labs. A semester schedule is provided at the lab entrance. Printing is routed to a network laser printer located near the lab. Class work takes priority over recreational activities. There are also computers available for student usage on the first and second floors of Rickman Library, including a 24/7 lab.
Student PrintingMicrosoft 365 Webmail
There are two ways to access your Microsoft 365 Webmail: 1) From the Office website. 2) Through the mySWU portal.
Office.com Access
- Students can sign-in to their SWU email account by going to www.office.com and clicking the Sign in button.
- Enter your SWU email address in the Microsoft Sign in box, then click the blue Next button.
- If asked if the email is used with one or more accounts from Microsoft, be sure to select Work or school account.
- A SWU Sign in page will appear with your SWU email already filled in. Enter your SWU email password in the box provided.
- Your SWU email password is included in the Welcome Email you received from Southern Wesleyan University for first time sign in.
- You will be prompted to provide a security code that was sent to your phone or secondary email account.
- Once on the Microsoft 365 Home page, click the “Apps” button on the left-hand side menu, and then click “Outlook” to access your SWU email.
mySWU Access
- Sign-in to my.swu.edu.
- On the Home tab, locate Quick Links on the left-hand side of the screen and at the bottom of the list, click WebMail (Office 365).
- Enter your SWU Email Address and then click Next. You will be taken to a SWU sign-in page.
- Enter your SWU Email Password and click Next. You will be taken to the Office 365 Homepage.
- Click the Outlook icon located on the left-hand side of the screen to access your SWU email.
Email Password Reset
To reset your email password, click the button below and follow the instructions on mySWU.
Email Password ResetWireless Access
- Open your WiFi settings and select SWU_Secure.
- You will be prompted for a password for the network. It is Warriors
- Open a web browser (if you are on mobile a pop-up window will appear) and the Safe Connect Authentication page will appear. You will be prompted for a Username and Password
- Your username is your SWU 6-digit Student Account (ex. 123456)
- Your password is the same password you use to sign-in to your SWU email.