Brown- Bulloch Named to board of examiners for 2015 Malcolm Baldrige National Quality Award
The Commerce Department’s National Institute of Standards and Technology (NIST) has named Dr. Lynn Brown-Bulloch, program director, MBA Program at SWU to the board of examiners for the 2015 Malcolm Baldrige National Quality Award.
The Baldrige Award is the nation’s highest honor for organizational innovation and performance excellence.
Appointed by the NIST Director, examiners are responsible for reviewing and evaluating applications submitted for the Baldrige Award, as well as other assessment-related tasks. The examiner board is composed of more than 350 leading experts competitively selected from industry, professional, trade, education, health care and nonprofit (including government) organizations from across the United States.
Those selected meet the highest standards of qualification and peer recognition, demonstrating competencies related to customer focus, communication, ethics, action orientation, team building and analytical skills. All members of the board must take part in a nationally ranked leadership development course based on the Baldrige Criteria for Performance Excellence and the scoring/evaluation processes for the Baldrige Award.
Bulloch holds a doctorate in business administration and a master’s degree in nursing administration. She began her career in nursing and then moved into administrator positions in the healthcare and business industry. She has served in governmental, private, and hospital-based health care programs. Bulloch currently serves as lead developer and faculty for the MBA program with health care concentration, as well as the program director. Bulloch specializes in quality and excellence; strategy management with certification in Strategy Mapping and the Balanced Scorecard; and Customer Experience Management.
Named after Malcolm Baldrige, the 26th Secretary of Commerce, the Baldrige Award was established by Congress in 1987. Awards may be given annually to organizations in each of six categories: manufacturing, service, small business, education, health care and nonprofit. The award promotes innovation and excellence in organizational performance, recognizes the achievements and results of U.S. organizations, and publicizes successful performance strategies. Since 1988, 99 organizations have received Baldrige awards, including the 2014 winners: PricewaterhouseCoopers Public Sector Practice, McLean, Va. (service); Hill Country Memorial, Fredericksburg, Texas (health care); St. David’s HealthCare, Austin, Texas (health care) and Elevations Credit Union, Boulder, Colo. (nonprofit).
NIST manages the Baldrige Award in close conjunction with the private sector.
The Baldrige Performance Excellence Program also offers the “2015–2016 Baldrige Excellence Framework: A Systems Approach to Improving Your Organization’s Performance,” which includes the world-emulated Criteria for Performance Excellence; “Baldrige Excellence Builder,” an entry-level version of the framework; nationally ranked leadership training; and the Baldrige Collaborative Assessment and other assessment tools. For information on the Baldrige Performance Excellence Program and the Baldrige Award application process, call (301) 975-2036, send an e-mail to , or visit www.nist.gov/baldrige.